Shipping and Returns
Shipping & Returns Policy
Your order is guaranteed to arrive in satisfactory condition at the specified shipping address provided. If you are not completely satisfied with the quality of your order upon arrival, please contact Customer Care within (15) days of the original delivery date, with a detailed description and photograph(s) evidencing your dissatisfaction, for assistance with a replacement.
We will either reship the item or replace it with another of equal or greater value. A replacement or exchange will be shipped within 10 days. Due to the perishable nature of our products and for hygienic reasons, all claims submitted without proper support will not be eligible for reshipment. Bubbly Belle reserves the right to limit replacements. Returns are not offered.
Our guarantee extends only to correctly addressed orders. Unfortunately, and due to the nature of our products, we cannot guarantee the condition of the package if the carrier must reroute your order. Bubbly Belle cannot be responsible for the condition of orders that are not able to be delivered on the first attempt (or that you may have updated or revised through any customization options with our carrier).
We will ship your order to the shipping address you provide. Please include a street address, company name, suite, or apartment numbers when applicable to ensure proper delivery. Please ensure the accuracy prior to ordering. If you realize there is a problem with your address, please contact us prior to ordering as soon as possible, and we will be happy to assist.
Bubbly Belle is not responsible for failed deliveries when:
1. You provide an incorrect or outdated address
2. Your recipient is out of town or not available
3. You do not provide a corrected/new delivery address within 24 hours of the first delivery attempt.
Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or relabeling for the carrier. If your order is returned for any of the reasons listed above, and you do not wish to have the order shipped again, you may choose to refund your order, less our cost of shipping and 40% of the Order Total, because we cannot restock the returned items.